Terms & Conditions
These are the Terms and Conditions of Sale applicable to purchases from The Snowsurf Store. The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions.
These terms and the State and Federal laws of NSW, Australia and The Commonwealth of Australia apply to all transactions for the purchase of products from The Snowsurf Store, its web site at www.snowsurf.com.au and any associated web page (the "Site"). These terms represent the complete Agreement between The Snowsurf Store and the Buyer covering the sale of Products from this Site.
Except for terms implied by applicable legislation, The Snowsurf Store does not offer or agree to any conditions, warranties, guarantees or representations relating to the quality, description or performance characteristics of the Products other than those set out in these terms.
The Buyer's completion of the order form on this Site will constitute an offer to the Buyer to purchase Products (the "Order"). All Orders are subject to acceptance by The Snowsurf Store. Your receipt of an electronic or other form of Order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Snowsurf Store reserves the right at any time after receipt of your order to accept or decline your order for any reason.
Liability
The Snowsurf Store is not liable for any losses or damages caused by this website or any website linked to or from this website.
Prices
The prices to be paid by the Buyer for all Products will be The Snowsurf Store’s current selling price on the date of receipt by The Snowsurf Store of the Order, less any applicable discounts in effect at that time. All Orders will attract a delivery charge as set out on the Shipping information page.
The Snowsurf Store will not be responsible for errors in pricing that appear on the Site. The Snowsurf Store will notify a Buyer in the event of a pricing error on the Site before an Order is delivered and the Buyer will have the opportunity to cancel its Order within a reasonable time. The Snowsurf Store reserves the right to cancel unilaterally any Order based on a mistake in pricing within a reasonable time of receiving that Order.
The Snowsurf Store reserves the right to change its prices from time to time without prior notice to the Buyer. All prices displayed on this website include Australian Goods and Services Tax (GST).
"List price" is an estimate of the standard full price of the product, based on a standard industry mark-up. Products may never have actually been sold by The Snowsurf Store at the "list price".
The Snowsurf Store reserves the right to price match at its discretion. To match a price of an item, the exact same item (including year, model, size, colour, brand) must be currently in stock at an Australian-based retailer. Prices to be matched must be advertised prices and not 'member discounts' or individual quotes.
Stock Availability
If a Product is out of stock when The Snowsurf Store processes an Order, The Snowsurf Store will contact the Buyer to discuss revised delivery times or refund options. A refund option does not apply if a product is subsequently out of stock when requested by the customer as part of the product exchange.
Order Delivery
All Orders by the Buyer under this Agreement must be placed via the forms provided on this Site and must specify the information requested, including (but without limitation):
(a) Quantity and description of Products
(b) The full street address to which the Product is to be delivered
(c) Current billing address to which credit card statements are sent.
The Buyer must complete all information requested on the Order form before the Order is processed by The Snowsurf Store.
The Snowsurf Store will send the Buyer an e-mail acknowledging the Products ordered as soon as possible after the Buyer places an Order. If The Snowsurf Store does not accept the Buyer's Order for any reason, it will inform the Buyer by email in the same manner.
Delivery times quoted in the Site are indicative only. The Snowsurf Store will endeavour to deliver your order within the specified time. The Buyer acknowledges that The Snowsurf Store may, from time to time, be subject to production, delivery or other unforeseen delays and that The Snowsurf Store may allocate distribution of Products ordered among its customers at its sole discretion.
If Buyer's Order has not been delivered within the stated time, the Buyer should contact The Snowsurf Store at: sales@harvesttradingco.com.au
If no-one is available at the delivery address to receive the Products, The Snowsurf Store’s delivery agent will leave an "unable to deliver" card at the address and the Buyer should follow the directions on that card to obtain delivery of the Products. The Snowsurf Store reserves the right to make partial delivery of an Order where multiple products have been ordered.
Payment
Credit card payment for Products purchased from The Snowsurf Store via the Site can be made by VISA, MasterCard and Paypal.
The Snowsurf Store will verify the credit card information submitted by the Buyer and will advise the Buyer that its Order has been accepted. The Buyer agrees to submit to Snowsurf Store such information as may be reasonably requested by The Snowsurf Store for the authorisation and verification of its credit card purchases.
The Snowsurf Store reserves the right to conduct payment verification tests to ensure legitimate use and ownership of a credit card by the Buyer. This includes processing an additional nominal charge to a Buyer's credit card that subsequently be refunded.
The Snowsurf Store reserves the right to exercise its lawful remedies if a dispute arises over payment through the Buyer's credit card provider. In particular, but without limitation, if the Buyer's credit card provider rejects a payment when due, The Snowsurf Store at its discretion may delay or cancel delivery of Orders placed by the Buyer.
The Snowsurf Store may also offset and deduct from any refund due to the Buyer all sums owed by the Buyer to The Snowsurf Store. If the Buyer's account is placed in collection, The Snowsurf Store will be entitled to claim all reasonable expenses for collection, including legal fees incurred in connection therewith.
Payment by Direct Bank Deposit must be confirmed in The Snowsurf Store’s bank account before goods will be shipped.
Cancelling an Order
Once an order has been received, The Snowsurf Store’s normal returns policy will apply should a customer wish to cancel or amend the order.
Freight Methods
The Snowsurf Store will arrange delivery of all Products to the Customer using a delivery method/carrier as selected by The Snowsurf Store. A Buyer must not arrange its own courier to collect the Products from The Snowsurf Store unless agreed in writing.
Products Damaged in Transit
Claims for alleged damage to Products caused in transit from The Snowsurf Store to the destination specified by the Buyer must be notified to The Snowsurf Store within 24 hours of receipt of delivery and the consignment note must be marked as "Received Damaged".
The Buyer must contact The Snowsurf Store by e-mail to sales@harvesttradingco.com.au and obtain return instructions. The Buyer must also supply a copy of the consignment note to The Snowsurf Store. The Snowsurf Store will contact the Buyer to arrange a suitable remedy.
Delivery Outside Australia
Buyer is responsible for all local duties and taxes. Buyer is recommended to contact their local Customs office to check the cost of any local duties and taxes prior to ordering.
The Snowsurf Store does not offer free shipping outside of Australia and New Zealand. Prices are calculated at checkout and cannot be altered.
If for any reason duties, taxes and other fees are not paid by the customer resulting in a charge to The Snowsurf Store by the shipping company, The Snowsurf Store will charge the customer's account for these fees.
Marketing Communications
By ordering from The Snowsurf Store you grant us the right to add your contact details to our database. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via a link in our marketing e-mails, or contacting our Customer Service thru the link in this website.
Product Warranties
All products are covered by specific manufacturer's warranty and their accompanying terms and conditions. Please refer to the manufacturer's website for their specific warranty conditions.
Amendment of Terms and Conditions
The Snowsurf store may revise these terms and conditions from time to time. Buyers should therefore periodically visit this page to familiarise themselves with any such revisions.