Shipping

AUSTRALIA, & N.Z

We offer free express shipping on all Australian & New Zealand orders.

All orders are sent via Australia Post or Couriers Please.

Please allow 1-2 business days for dispatch from our warehouse, and a further 1-2 business days for deliveries to metropolitan areas. For regional areas and Nz, Singapore and Hong Kong please allow 4-6 days for delivery.

Our warehouse team operates during business hours Monday – Friday, excluding weekends and NSW public holidays.

INTERNATIONAL 

Please contact us for a quote if you re outside of the areas mentioned above and do not qualify for free shipping.

All orders will be sent via Australia Post Pack & Track service.

Please allow 1-2 business days for dispatch from our warehouse, and a further 5-7 business days for delivery depending on your location.

For further information or an approximate shipping time, please contact our Customer Care team.

DUTIES & TAXES

International delivery costs do not include any taxes or duties, which are applied by your local government and customs office, on imported goods. The responsibility for any customs duties, foreign taxes or other fees which may be imposed rest with the customer.

Should the customer refuse to pay duties and taxes held on an order applied by customs the responsibility lies with the customer to arrange for the order to be returned to Incu in order to receive a refund.

Please contact your local customs office directly for more information on taxes, duties and regulations.